Privacy Policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from elarafootwear.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

As you browse the Site, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this information as Device Information.

How We Collect Device Information

  • Cookies – Data files placed on your device that often include an anonymous unique identifier. Learn more at allaboutcookies.org.
  • Log files – Track actions occurring on the Site, including IP address, browser type, ISP, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels – Electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as Order Information.

When we talk about Personal Information in this Privacy Policy, we are referring to both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to fulfill orders placed through the Site, including processing payments, arranging shipping, and providing order confirmations.

  • Communicate with you
  • Screen orders for potential risk or fraud
  • Provide marketing or promotional information in line with your preferences

We use Device Information to help screen for potential fraud and to improve and optimize our Site, including analytics and performance measurement of marketing campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your information as described above. For example, we use Shopify to power our online store.

You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.

We also use Google Analytics to understand how customers use the Site. Learn more here: Google Privacy Policy.

You can opt out of Google Analytics here: Google Analytics Opt-Out.

We may also share your Personal Information to comply with legal obligations, respond to lawful requests, or protect our rights.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising using the links below:

You can also opt out via the Digital Advertising Alliance: optout.aboutads.info.

Do Not Track

Please note that we do not alter our Site’s data collection practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access, correct, update, or delete your personal information. To exercise this right, please contact us using the information below.

Your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless you ask us to delete it.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.

Minors

The Site is not intended for individuals under the age of 13.

Contact Us

For more information about our privacy practices or to make a complaint, contact us at:

info@elarafootwears.pk

Elara Footwear
Re: Privacy Compliance Officer
Karachi, Pakistan